Exchange / Return Policy

Special Holiday Return Policy:

Any item(s) purchased from our store between Nov 25, 2016 to Dec 31, 2016 will be allowed to be returned until Jan 31, 2017.  

RETURNS

GAMEDAY DOGS strives to meet all customer expectations. Returns for any reason are no fun and we hope to reduce their occurrence and when needed, make them as stress free as possible. Not all but most returns are the result of ordering the wrong size.  To reduce this chance, please be sure and take the time to measure your pet carefully following our size selection guide HERE

If still unsure of the correct size needed, please contact us at 832-982-2750 before ordering M-F 9am-5pm Central Time Zone. Once you are confident in the size requirement, place your order knowing we offer a 30-day free size exchange if needed. That means, if you purchased your item within 30 days and the product doesn't fit and we have the correct size in stock, we will accept your return with no restocking fee and ship your exchange at no additional cost to you.

EXCHANGES
Just send us an email at info@gamedaydogs.com requesting the exchange so we coordinate the return and ensure that we have the correct size in stock. Once you receive your Return Merchandise Authorization from us, please ship your item(s) to us unused and undamaged along with your receipt to GAMEDAY DOGS at the address provided below. Write down your RMA and what size you want to exchange for on your receipt.
The customer is fully responsible for shipping the item to GAMEDAY DOGS. We recommend using USPS First Class Mail for the most economical return shipping service. WE REQUIRE TRACKING FOR ALL RETURNS to ensure the package is shipped and to track the package's whereabouts. Without tracking, we will not refund/exchange an item if lost/stolen during shipping. It is cheap insurance. Exchanges can take up to 3 weeks to process. See the return address below.

GAMEDAY DOGS
PO BOX 132916
SPRING, TX 77393

If using UPS or FedEx to mail your package use the follow address instead:
GAMEDAY DOGS
10800 Gosling Rd #132916
Spring, TX 77381

REFUNDS
GAMEDAY DOGS will also accept all returns for refunds for items purchased from our store within 30 days of purchase as long as the item(s) are in as-new and unused condition. THERE IS A $3 RESTOCKING FEE FOR ALL REFUNDS. To return an item for any reason, please send us an email at info@gamedaydogs.com requesting your Return Merchandise Authorization. Please write your RMA on your receipt and include it in your return package and mail them to:

GAMEDAY DOGS
PO BOX 132916
SPRING, TX 77393

If using UPS or FedEx to mail your package use the follow address instead:
GAMEDAY DOGS
10800 Gosling Rd #132916
Spring, TX 77381

All returned products MUST BE IN AS-NEW CONDITION WITHOUT DAMAGE OR SIGNS OF WEAR for a refund or exchange. Do not wash the product. We expect some dog hair but excessive hair or damage to the product's quality will result in a non-refund. Dog hair can be easily removed using tape.